CONTACT US

Customer Support

For any questions or inquiries please contact us by email for fastest response:

Support@handoverheart.co

 

 

Hand over Heart Clothing Co.

94 Broken Putter Way

Las Vegas, NV 89148

(702) 372-4713

 

Returns

Our refund policy is 15 Days after item is shipped. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it (unwashed and unworn).

To complete your return, please e-mail us at support@handoverheart.co with your item description including item name, size, color, and if any defects are present. We will e-mail you our return form and further instructions to ship item back to us. Please include return form with item.

 

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

 

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@handoverheart.co and send your item to: 94 Broken Putter Way Las Vegas NV United States 89148.

 

Shipping
Our products are shipped within 2-3 Days using the following carriers: USPS   . To return your product, you should mail your product to: 94 Broken Putter Way, Las Vegas NV United States 89148. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping item(s) over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item(s).